Managing the Virtual Workforce

Book Description

The idea of a virtual work environment, once found in jobs where a physical presence in an office was not needed, such as sales and technology, has reached nearly every business model imaginable. It's often a siren song for employees, but it can also be a challenge for all involved.

Who should work remotely? How do you select the best communication tool to interact with your employee? And how do you manage expectations of remote employees—both in terms of your own relationship with them, and also between co-workers?

In this Infoline you will learn to:

  • Identify what positions in your organization are best suited to a virtual environment, and craft appropriate job descriptions.
  • Engage your remote employees through trust, recognition, and by developing relationships.
  • Facilitate a collaborative, team-based meeting with your remote workforce using online conferencing technology.
  • Create successful communication channels within your team by identifying the most appropriate technology.

“Managing the Virtual Workforce” comes with job aids that will help you keep virtual meetings on track, as well as sample employee project and performance logs.

About Tedesco, Erika

Erika Tedesco is the author of the December ASTD Infoline, “Managing the Virtual Workforce.” She is also the presenter of the Managing a Virtual Workforce webcast, and is an instructor for ASTD's “Essentials of Managing Remote Workforces.”